Payment Policy
Payment Policy
About Credit/Debit Card
For customers shopping with rtic, the governing rule is clear: a customer should rely on the secure checkout screen for the final list of available methods; where relevant, supported card networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover.
Authorization and Card Security
Customers dealing with rtic should understand that the card issuer controls verification, authorization holds, approvals, and declines; as a related safeguard, the store does not retain complete card numbers or card security codes; for completeness, payment details are transmitted and processed through Shopify and authorized providers using security controls.
Applicable Sales Taxes
The customer-facing practice followed by rtic is that an order is not represented as automatically exempt from tax; checkout applies tax when governing law requires the merchant to collect it.
Approved Refunds to the Original Method
For customers shopping with rtic, the governing rule is clear: an approved refund is issued to the original payment method within 5-10 business days; as a related safeguard, the customer's financial institution controls the final account-posting timeline.
Billing Accuracy and Fraud Review
For practical purposes when ordering from rtic, the person ordering is responsible for complete and accurate billing information; where relevant, the store can hold or cancel a transaction that cannot be authorized or presents a substantial fraud risk.
United States Dollar Processing
For customers shopping with rtic, the governing rule is clear: issuer-side currency conversion, if any, is controlled by the customer's financial institution; where relevant, prices, charges, and refunds are presented and processed in United States dollars (USD).
How to Reach the Merchant
For practical purposes when ordering from rtic, the merchant location and standard authorized-return address is 233 Sundown Ln, Louisa, Kentucky, 41230, United States; this website is operated for customers by rtic; at the same time, email support is available at support@campfrostco.shop; as a related safeguard, telephone support is available through 512-368-0009.